For me, recruitment starts to feel like a win when the person is succeeding in their role and their work is making a useful difference.

An industry event has several audiences to serve. I would like to see that reflected in how people are welcomed, what they can participate in and how much room there is for a conversation without a sales outcome.

We often talk about prioritisation as if it were a method for fitting everything in. In reality, prioritising means deciding what will not be done, or at least not now.

A good hiring process should not only filter out unsuitable applicants. It should make the right people more likely to continue.

International teams need more than good intentions to make fair decisions. They need shared language.

Recruiting performance is not only about how quickly we move candidates through a system.